Source: eGrabber Newsletter
Did you know that you can find all the contacts from a given city or cities, in your ACT! database, using a simple Lookup? Here's how:
1. Select Lookup >> By Example from the main menu.
2. Place the cursor on the City field and type in the city name (for example, San Jose).
3. Hit Search.
Your lookup will return all contacts in San Jose.
To lookup contacts in two cities, use the OR operator ( | ) while entering the city names in step 2 above. For example, to find contacts in San Jose and Sacramento, you will have to enter San Jose || Sacramento.
Note: The “ | ” character is the uppercase character sharing the key with your backslash character " \ " (above the Enter key). To type it, you will have to hold the Shift key and hit the Backslash key.